Caribbean Costa Maya - Xcalak, Mexico
A Casual Paradise for Couples
Lodging Payments
Visa, MasterCard, PayPal

3 night deposit due at time of booking
50% deposit for 10+ nights

Deposits may be non-refundable
see Cancellation Terms below

Food & Beverages
Loco~Nutz Apres Ski Bar & Grill
CASH ONLY - Pesos or US Dollars
The Hotel charges a $20 US Service Fee for settling food & bar tab with credit/e-payments

Cancellation 90+ days in advance receives a refund minus a $25 Service Fee
Cancellation 60-89 days in advance receives a refund minus a 1 night Cancellation Fee
Cancellation in 30-59 days receives a CREDIT for paid nights* minus a 1 night Cancellation Fee
Cancellations 29 days or less in advance forfeit the 3 night/50% Deposit.

The Fine Print
*Cancellation CREDIT applies to lodging only and cannot be applied to food or bar tab.  
Credit expires 24 months from original arrival date.

Cancellation Fees are waived in the event of Force Majuere
Force Majuere includes major system wide travel disruptions due to Tropical Storm or winter blizzard
pandemics but not 'routine' late arrivals or personal circumstances such as 'my boss ate my ticket'
may be waived for "rescheduling" vs. "cancellation" depending on lead time & seasonal load factors.

Playa Sonrisa is an easy 4.5 ~ 5 hour drive from the Cancun airport on modern roads.  
Don't forget to factor in about 2 hours to exit the plane, claim baggage,
clear Customs & Immigration, car rental, potty stops, etc.  
Mid day flight arrivals can comfortably make it here on the same day.
For late afternoon arrivals and/or early departure flights you should plan a
layover in Puerto Morelos, Playa del Carmen or Tulum first/last night in Mexico.
Please plan hotel arrival & departure dates accordingly and only reserve nights you will actually use
Playa Sonrisa
For lodging payments by PayPal
"send money" to

For lodging payments by Visa~MC
email us your account number, exp date & country of issue.
All credit card payments are processed by PayPal via a SECURE SERVER
in the name of our USA based agent SRVC, LLC (a Colorado Corporation)
For a margin of security you may prefer using "poor boy encryption" -
2 separate e-mails: first 8 numbers > second 8 numbers + exp. date

Loco~Nutz does NOT accept credit cards for meals & beverages,
nor are cards accepted in the village
Please bring adequate CASH for all meals, beverages, excursions, massages, etc.
> There is no bank or ATM in Xcalak <
Postcards from
Playa Sonrisa