Caribbean Costa Maya - Xcalak, Mexico
A Casual Paradise for Couples
Lodging Payments
Visa, MasterCard, PayPal

3 night deposit due at time of booking
(*2 night minimum May-Sept)
Reservations of 8+ nights require 50% deposit

Deposits may be non-refundable
see Cancellation Terms below

Food and Beverages
Loco Nutz Apres Ski Bar & Grill
accepts CASH ONLY - Pesos or US Dollars
Non-cash payment of food & beverage consumption will be assessed
a Service Fee of $20 US plus 10% of the charge amount.
CANCELLATION POLICY

Cancellation 120+ days in advance receives a refund minus $50 Cancellation Fee
Cancellation 90-119 days in advance receives a refund minus 1 night Cancellation Fee
Cancellation 60-89 days in advance receives a CREDIT minus a 2 night Cancellation Fee
Cancellations 59 days or less in advance forfeit the 3 night/50% Deposit.

The Fine Print
Cancellation CREDIT applies to Off Peak lodging only (May - Nov)
and expires 24 months from original arrival date.

Playa Sonrisa is a safe & easy 4.5 ~ 5 hour drive from the Cancun airport on modern roads.  
Don't forget to factor in about 2 hours to exit the plane, claim baggage,
process through Customs & Immigration, car rental, potty stops, etc.  
Mid day flight arrivals can comfortably make it here on the same day,
with later arrivals and/or early departure flights you should consider a
layover in Puerto Morelos, Playa del Carmen or Tulum first/last night in Mx.
~ Early departures will be treated as late Cancellations ~
Please plan arrival & departure dates accordingly and only reserve nights you will actually use

Cancellation Fees are waived in the event of Force Majuere.
Force Majuere includes major system wide travel disruptions due to Tropical Storm or winter blizzard
but not 'routine' late arrivals or personal circumstances such as '
my boss ate my ticket'
Fees
may be waived for "rescheduling" vs. "cancellation" depending on lead time & seasonal factors.
Return guests may make lodging payments by Personal Check
Mailing instructions upon request.

PAYMENT in FULL by check at time of booking receives bar credit for
2 GRANDE MARGARITAS !
(or equivalent value)
Playa Sonrisa
For lodging payments by Visa~MC
email us your account number, exp date & country of issue.
For a margin of security you may prefer using "poor boy encryption" :
3 separate e-mails: first 8 numbers > second 8 numbers > exp. date.

All credit card payments are processed by PayPal via a SECURE SERVER
in the name of our USA based agent SRVC, LLC (a Colorado Corporation).

Playa Sonrisa does NOT accept credit cards for meals & beverages,
nor are cards accepted in the village.
Please bring adequate CASH for all meals, beverages, excursions, shopping, massages, etc.
For lodging payments by PayPal
go to www.paypal.com
and "send money" to playasonrisa@yahoo.com
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